mhelpdesk import
in a few clicks

Without devs, delays and hustle. Via robust data import wizard.

More details

Spotless mhelpdesk import services just for you

Your platform migration troubles are behind you now. Complete migration from platform to platform with HDM swift and effortless.
Less time & money spent
Affordable price, a quick transition to the new system, and no need to create the migration method. All with HDM.
Clean migration course
Just get the customer info ready for migration beforehand and start moving your records. No need to fiddle with anything.
Essential data right beside you
No matter if it is for conformity reasons, or convenience, move your old data to the target system to keep up with customers easier.
Autonomous migration

Why waste time moving records by yourself when a machine can do it?

Our import tool will deliver every record so you don’t need to.

Maintained dependency

With HDM, you don’t have to worry that all your migrated ticket data will migrate with mixed up structure.

Whether it is the requester info or customer details, all of this is accounted for.

Data security

All the credentials you use throughout the migration process are not kept in our system. Only authorized staff can get access to your accounts or help desk dashboards.

All your info is behind a thick wall from the outside world.

Place your records

You don’t need to perform extensive data reviews to get started on your migration.

Use our Migration Wizard to choose the records for data migration right during the process. Decide on what you want to keep and determine where it goes just by clicking the necessary checkboxes.

Powerful & accessible

You don’t need to learn the system to use it to its full.

Handy on-screen instructions will assist you move your entities fast and effectively. As a result, you can set up a data import just about to any platform you like.

Customer first

One of the key priorities of our team is to make a service that we would like to experience ourselves. Even though G2 acclaimed our customer care, we won’t stop there.

What are the key reasons to import data to mhelpdesk using Help Desk Migration?

Castle gates

Security first

We do not share any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.


Simple to use wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration helps you to automatically transition custom fields, as well as map their destination.


Maintained relations between objects and people

All tickets will be imported to mhelpdesk with their corresponding agents, contacts, and attachments, thus, saving the previous record of customers' requests.


Relations illustration

Objects you may import to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to mhelpdesk in several simple steps

  • Get ready

    Register and go to our migration wizard.

  • Connect source Help Desk

    Pick and connect your source service desk with HDM.

  • Grant access to your mhelpdesk account.

  • Clarify your requirements

    Let us know what aspects of your migration you wish to tweak

  • Have your preferences estimated

    We shall analyze your case and send you with a price and a scope of work.

  • Import to mhelpdesk all data

    Move all your customer service information in a single push.

We always keep all data secure

We consider safety very seriously and have built a comprehensive set of practices, technologies, and policies to help ensure that your data is secure.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

mhelpdesk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

Blog Articles You Might Find Useful

CRM or Help Desk — What’s the Difference Anyway?

The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t…

3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk

The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…

The Enterprise Data Migration Checklist to Switch Help Desks

Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…

Book a Call
— %s