mhelpdesk to TicketLab
migration service

Effortless , no special knowledge or programming required. A complete mhelpdesk to TicketLab data migration instrument.

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Trustworthy and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've taken into account all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to switch from mhelpdesk to TicketLab

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in TicketLab.

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Sustained connection between object and people

When migrating your data from mhelpdesk to TicketLab we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from mhelpdesk to TicketLab

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from mhelpdesk to TicketLab work

  • Prepare

    Register and go to our migration wizard.

  • Connect mhelpdesk

    Choose and link your mhelpdesk support desk with HDM.

  • Connect TicketLab

    Grant access to your TicketLab account.

  • Express your business needs

    Let us understand precisely what elements of your migration you want to adjust

  • Have your needs estimated

    We shall investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from mhelpdesk to TicketLab everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your TicketLab import

Our staff would be more than happy to run a customized migration if you have specific needs.
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