mhelpdesk to SimplyDesk
migration service

Extremely easy , no special expertise or coding required. A complete mhelpdesk to SimplyDesk data migration tool.

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Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to switch from mhelpdesk to SimplyDesk

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in SimplyDesk.

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Sustained connectivity between object and people

When migrating your records from mhelpdesk to SimplyDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from mhelpdesk to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from mhelpdesk to SimplyDesk work

  • Get ready

    Register and go to our migration tool.

  • Connect mhelpdesk

    Choose and link your mhelpdesk service desk with HDM.

  • Connect SimplyDesk

    Give the right to access your SimplyDesk account.

  • Clarify your requirements

    Let us know what components of your migration you want to adjust

  • Get your needs estimated

    We'll analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from mhelpdesk to SimplyDesk everything

    Transfer all your customer support records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your SimplyDesk import

Our team would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation
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