mhelpdesk to Deskero
migration service

Smooth , no special knowledge or coding required. A complete mhelpdesk to Deskero data migration instrument.

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Your best tool for mhelpdesk to Deskero data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose the records you need to transfer and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and see the wonders happening.
Record completion
Move your help desk data in full to make sure that no ticket is missing essential customer support details.
Automated migration

Afraid that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool interface accessible as it can possibly be.

Attach the help desks, choose records, click ok, and you’re done!

Data dependency

Your information comes unite , you can take our word.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our staff members can see your passwords or other information.

You may be certain with HDM no data breaches will take place.

Record mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from mhelpdesk to Deskero

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Deskero.

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Retained association between object and people

When migrating your data from mhelpdesk to Deskero we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from mhelpdesk to Deskero

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from mhelpdesk to Deskero work

  • Prepare

    Sign up and go to our migration service.

  • Choose and link your mhelpdesk support desk with HDM.

  • Give the right to access your Deskero account.

  • Explain your business needs

    Let us know exactly what components of your migration you need to tweak

  • Get your needs estimated

    We'll research your case and send you with a price range and a scope of work.

  • Migrate from mhelpdesk to Deskero all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Deskero import

Our staff would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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