mhelpdesk to Awesome Support (WordPress)
migration service

Extremely easy , no special know how or programming required. A complete mhelpdesk to Awesome Support (WordPress) data migration software.

More details

The best mhelpdesk to Awesome Support (WordPress) tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply choose customer info you need to transfer and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the target system and observe the wonders happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing vital customer service details.
Automated tool

Worried that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool interface user friendly as it can possibly be.

Attach the help desks, pick records, click ok, and the migration is ready!

Data maintenance

Your customer data comes unite and we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our team members have see your credentials or other information.

You can be certain with HDM no data breaches will take place.

You control the process

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we strive to propose the best possible migration tool. Yet, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from mhelpdesk to Awesome Support (WordPress)

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in Awesome Support (WordPress).

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Sustained relation between object and people

When migrating your records from mhelpdesk to Awesome Support (WordPress) we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from mhelpdesk to Awesome Support (WordPress)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from mhelpdesk to Awesome Support (WordPress) work

  • Get ready

    Start with creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from mhelpdesk to Awesome Support (WordPress).

  • Connect mhelpdesk

    Complete the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Awesome Support (WordPress) everything

    When everything's tested out, find a quiet time with the least load on the support team and start migrating from mhelpdesk to Awesome Support (WordPress).

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Awesome Support (WordPress) import

Our team would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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