MetaCaseDesk to USU Smart Link
migration service

Smooth , no special know how or programming required. A complete MetaCaseDesk to USU Smart Link data migration instrument.

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Trustworthy and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of information

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in USU Smart Link.

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Sustained connection between object and people

When migrating your data from MetaCaseDesk to USU Smart Link we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


  • Prepare

    Sign-up and go to our migration software.

  • Opt and link your MetaCaseDesk support desk with HDM.

  • Grant access to your USU Smart Link account.

  • Detail your needs

    Let us know exactly what parts of your migration you want to adjust

  • Get your preferences estimated

    We'll analyze your application and send you with a cost and a scope of work.

  • Move all your customer service information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration
Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation
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