MetaCaseDesk to TOPdesk
Trouble-free , no special knowledge or programming required. A complete MetaCaseDesk to TOPdesk data migration instrument.
Secure and SafeYour passwords along with records are safe with us and will be used for import solely.
Quick and EasyHelp Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & PreciseWe've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of data
Strong security of your dataThe migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in TOPdesk.
Maintained association between object and peopleWhen migrating your records from MetaCaseDesk to TOPdesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from MetaCaseDesk to TOPdesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from MetaCaseDesk to TOPdesk work
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from MetaCaseDesk to TOPdesk.
Complete the form with requested credentials to allow our data migration tool to access information from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Choose the data you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to TOPdesk everything
Once everything's tested out, choose a quiet time with the least load on the support department and start migrating from MetaCaseDesk to TOPdesk.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT