MetaCaseDesk to TicketLab
migration service

Extremely easy , no special expertise or programming required. A complete MetaCaseDesk to TicketLab data migration tool.

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Risk-free and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've handled all key peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to switch from MetaCaseDesk to TicketLab

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in TicketLab.

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Retained connection between object and people

When migrating your records from MetaCaseDesk to TicketLab we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from MetaCaseDesk to TicketLab

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from MetaCaseDesk to TicketLab work

  • Get ready

    Register and go to our migration wizard.

  • Connect MetaCaseDesk

    Pick and connect your MetaCaseDesk support desk with HDM.

  • Connect TicketLab

    Give the right to access your TicketLab account.

  • Clarify your needs

    Let us understand precisely what elements of your migration you need to modify

  • Have your preferences estimated

    We'll analyze your application and send you with a cost and a scope of tasks.

  • Migrate from MetaCaseDesk to TicketLab everything

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your TicketLab import

Our team would be more than happy to run a custom migration if you have specific needs.
Get a price estimation
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