MetaCaseDesk to Salesforce Service Cloud
migration service

Trouble-free , no special expertise or coding required. A complete MetaCaseDesk to Salesforce Service Cloud data migration tool.

More details
Secure and Safe
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to switch from MetaCaseDesk to Salesforce Service Cloud

Castle gates

Strong security of your data

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Salesforce Service Cloud.

Next

Maintained connectivity between object and people

When migrating your records from MetaCaseDesk to Salesforce Service Cloud we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from MetaCaseDesk to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from MetaCaseDesk to Salesforce Service Cloud work

  • Get ready

    Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from MetaCaseDesk to Salesforce Service Cloud.

  • Connect MetaCaseDesk

    Fill in the form with required credentials to permit our data migration tool to retrieve data from your current help desk.

  • Connect Salesforce Service Cloud

    Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud everything

    Once everything's validated, determine a quiet time with the least load on the support department and begin migrating from MetaCaseDesk to Salesforce Service Cloud.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Salesforce Service Cloud import

Our team would be more than happy to run a customized migration if you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

The Many Pitfalls of Free Help Desk Software

There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one …

An Introduction to Cloud to Cloud Migration

Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff …

Outsource Data Migration or Not? — That Is the Question

We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more …

Book a Call
cancel
%s
— %s