MetaCaseDesk to CustomerFirst
migration service

Trouble-free , no special skill set or programming required. A complete MetaCaseDesk to CustomerFirst data migration instrument.

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Secure and Reliable
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've considered all key peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to migrate data from MetaCaseDesk to CustomerFirst

Strong security of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in CustomerFirst.

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When migrating your records from MetaCaseDesk to CustomerFirst we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from MetaCaseDesk to CustomerFirst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from MetaCaseDesk to CustomerFirst work

  • Get ready

    Register and go to our migration wizard.

  • Connect MetaCaseDesk

    Pick and connect your MetaCaseDesk service desk with HDM.

  • Give the right to access your CustomerFirst account.

  • Outline your business needs

    Let us know what elements of your migration you need to fine-tune

  • Have your requirements estimated

    We will analyze your application and send you with a price range and a scope of work.

  • Migrate from MetaCaseDesk to CustomerFirst everything

    Move all your customer service information in a single push.


Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your CustomerFirst import

Our team would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation
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