MetaCaseDesk to bold360
migration service

Extremely easy , no special know how or coding required. A complete MetaCaseDesk to bold360 data migration software.

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Secure and Reputable
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've handled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to migrate data from MetaCaseDesk to bold360

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in bold360.

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Maintained relation between object and people

When migrating your records from MetaCaseDesk to bold360 we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from MetaCaseDesk to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from MetaCaseDesk to bold360 work

  • Get ready

    Sign-up and go to our migration service.

  • Select and connect your MetaCaseDesk support desk with HDM.

  • Grant access to your bold360 account.

  • Outline your business needs

    Let us know exactly what components of your migration you need to modify

  • Get your preferences estimated

    We'll research your application and get back to you with a the overall cost and a scope of work.

  • Migrate from MetaCaseDesk to bold360 everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your bold360 import

Our team would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation

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