MetaCaseDesk to Activate
migration service

Smooth , no special knowledge or coding required. A complete MetaCaseDesk to Activate data migration tool.

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Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to switch from MetaCaseDesk to Activate

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in Activate.

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Retained relation between object and people

When migrating your data from MetaCaseDesk to Activate we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from MetaCaseDesk to Activate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from MetaCaseDesk to Activate work

  • Prepare

    Sign up and go to our migration tool.

  • Choose and link your MetaCaseDesk service desk with HDM.

  • Grant the right to access your Activate account.

  • Explain your needs

    Let us know exactly what aspects of your migration you need to modify

  • Get your needs estimated

    We will analyze your case and send you with a the overall cost and a scope of work.

  • Migrate from MetaCaseDesk to Activate everything

    Migrate all your customer service information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Activate import

Our staff would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation
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