Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Manage Engine to Yonyx
migration service

Extremely easy , no special skill set or coding required. A complete Manage Engine to Yonyx data migration instrument.

More details

The best Manage Engine to Yonyx tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply choose customer info you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the target system and observe the wonders happening.
Data structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost essential customer service information.
Easy procedure

You don’t have to bother about coding or constantly watch each piece of info moved.

Just attach both platforms, tick what you need to migrate and allow the Migration Wizard deal with the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their previous data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive how you expected.

Security is paramount

Information is key which is why we designed a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You’re in control

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to pick the data arrangement, when it starts, and how.

Our developers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Outside of providing great customer service, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from Manage Engine to Yonyx

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in Yonyx.

Next

Maintained association between object and people

When migrating your records from Manage Engine to Yonyx we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Manage Engine to Yonyx

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Manage Engine to Yonyx work

  • Get ready

    Register and go to our migration tool.

  • Connect Manage Engine

    Choose and connect your Manage Engine service desk with HDM.

  • Give the right to access your Yonyx account.

  • Express your requirements

    Let us understand precisely what parts of your migration you want to adjust

  • Get your needs estimated

    We will analyze your case and send you with a total price and a scope of tasks.

  • Migrate from Manage Engine to Yonyx all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Yonyx import

Our team would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

7 Books to Boost Your Career as a Customer Support Specialist

There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…

The 3 Reasons to Move from HESK to SysAid

Hesk is a free self-hosted help desk solution. It is trusted by many of the small and mid-sized companies. HESK provides the tools to deal…

Book a Call
cancel
%s
— %s