Manage Engine to VCC Live
migration service
Effortless , no special knowledge or coding required. A complete Manage Engine to VCC Live data migration tool.
Manage Engine to VCC Live
Your best tool for Manage Engine to VCC Live data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply decide on customer info you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and observe the wonders happening.Record completion
Move your help desk data in full to make sure that no ticket is missing essential customer service details.Automated migration
Afraid that you’ll need special skills to migrate your info? Worry not as we ensured that our tool interface simple to use as possible.
Connect the platforms, choose records, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
You data is key which is why we created a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Record mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except producing great customer support services, we always aim to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Manage Engine to VCC Live
Strong privacy of your data
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in VCC Live.Next
Retained relation between object and people
When migrating your data from Manage Engine to VCC Live we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Manage Engine to VCC Live
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Manage Engine to VCC Live work
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Prepare
Sign up and go to our migration tool.
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Link Manage Engine
Opt and connect your Manage Engine support desk with HDM.
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Link VCC Live
Give the right to access your VCC Live account.
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Clarify your requirements
Let us know what elements of your migration you need to modify
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Get your preferences estimated
We will analyze your application and send you with a price range and a scope of work.
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Migrate from Manage Engine to VCC Live everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your VCC Live import
Our staff would be more than happy to run a custom migration in case you have specific demands.
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