Manage Engine to Track-It!
Extremely easy, no special knowledge or programming required. A complete Manage Engine to Track-It! data migration software.
The best Manage Engine to Track-It! tool made for youThere’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and moneySkip complex data audit and code development processes. Simply pick the records you need to migrate and start the transition immediately.
Effortless migrationNo special knowledge or skill required. Just choose what data will go to the target solution and see the miracle happening.
Data completionMigrate your help desk data in full to make sure that no ticket is missing critical customer service information.
Simple and easy process
No need to worry about coding or constantly watch each piece of info transferred.
Just link both platforms, choose what you need to migrate and allow the system do the rest for you.
Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive where you left it.
Data safety is paramount
Information is key which is why we created a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
You’re in control
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Simple & effective
In only a couple of buttons to press you will be able to choose what goes where, when it goes, and how.
Our tech engineers took user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Great service first
Apart from providing great customer service, we always want to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the core experience.
Why you should use Help Desk Migration to switch from Manage Engine to Track-It!
Strong security of your dataThe migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard and custom fields, thus helping you to ensure that the data end up in the right places in Track-It!.
Maintained connectivity between object and peopleWhen migrating your records from Manage Engine to Track-It! we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Manage Engine to Track-It!
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Manage Engine to Track-It! work
Start by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Manage Engine to Track-It!.
Link Manage Engine
Fill in the form with required credentials to allow our data migration tool to fetch information from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs.
Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Track-It! everything
Once everything's validated, find a quiet time with the least load on the support department and start migrating from Manage Engine to Track-It!.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
Let a pro run your Track-It! import
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