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Manage Engine to SerioPlus
migration service

Smooth , no special expertise or coding required. A complete Manage Engine to SerioPlus data migration instrument.

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Your best tool for Manage Engine to SerioPlus data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Just pick the records you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and see the magic happening.
Record completion
Migrate your help desk records in full to make sure that no ticket is missing essential customer support details.
Automated migration

Scared that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool simple to use as possible.

Connect the platforms, choose data, click ok, and the migration is ready!

Data dependency

Your information comes complete , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our staff members can see your credentials or records.

You may rest assured that with HDM no data breaches are possible.

Record mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might ever need.

Simple & effective

In just a couple of clicks you will be able to choose what goes where, when it goes, and how.

Our software took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we work to offer the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Manage Engine to SerioPlus

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in SerioPlus.

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Maintained connection between object and people

When migrating your data from Manage Engine to SerioPlus we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Manage Engine to SerioPlus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Manage Engine to SerioPlus work

  • Prepare

    Register and go to our migration service.

  • Pick and link your Manage Engine support desk with HDM.

  • Connect SerioPlus

    Grant the right to access your SerioPlus account.

  • Detail your requirements

    Let us understand precisely what components of your migration you want to modify

  • Have your preferences estimated

    We shall investigate your case and send you with a cost and a scope of work.

  • Migrate from Manage Engine to SerioPlus everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your SerioPlus import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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