Manage Engine to Reamaze
migration serviceHelp Desk Migration partner of Reamaze

Effortless , no special knowledge or coding required. A complete Manage Engine to Reamaze data migration instrument.

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Your best tool for Manage Engine to Reamaze data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose customer info you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target system and observe the magic happening.
Record completion
Transfer your help desk records in full to make sure that no ticket is missing essential customer support information.
Simple and easy process

No need to worry about coding or continuously control each piece of info transferred.

Just attach both platforms, tick what you want to migrate and allow the system deal with the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive where you expected.

Data safety is paramount

Information is key which is why we designed a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You control the process

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Apart from providing great customer service, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from Manage Engine to Reamaze

Castle gates

Strong safety of your information

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Reamaze.

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Sustained connectivity between object and people

When migrating your data from Manage Engine to Reamaze we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Manage Engine to Reamaze

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Manage Engine to Reamaze work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Manage Engine to Reamaze.

  • Fill out the form with required credentials to allow our data migration tool to fetch data from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Reamaze all data

    Once everything's validated, determine a quiet time with the least load on the support team and start migrating from Manage Engine to Reamaze.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Reamaze import

Our staff would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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