Manage Engine to ReadyDesk
migration service

Effortless, no special knowledge or coding required. A complete Manage Engine to ReadyDesk data migration instrument.

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Your best tool for Manage Engine to ReadyDesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on the records you need to move and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target platform and see the magic happening.
Record completion
Transfer your help desk records in full to make sure that no ticket has lost essential customer support information.
Automated migration

Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool user friendly as possible.

Connect the help desks, pick data, click ok, and you’re done!

Data dependency

Your information migrates unite, you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can access to your passwords or records.

You can rest assured that with HDM no data breaches will take place.

Record mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.

Guided migration

If this is your first migration, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Manage Engine to ReadyDesk

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields, thus letting you be sure that the data end up being in the right places in ReadyDesk.

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Sustained relation between object and people

When migrating your data from Manage Engine to ReadyDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Manage Engine to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Manage Engine to ReadyDesk work

  • Prepare

    Register and go to our migration tool.

  • Connect Manage Engine

    Opt and link your Manage Engine service desk with HDM.

  • Grant access to your ReadyDesk account.

  • Detail your requirements

    Let us know exactly what elements of your migration you want to adjust

  • Get your needs estimated

    We'll investigate your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Manage Engine to ReadyDesk everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your ReadyDesk import

Our staff would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

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