Manage Engine to mhelpdesk
migration service

Trouble-free, no special knowledge or coding required. A complete Manage Engine to mhelpdesk data migration instrument.

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The best Manage Engine to mhelpdesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just choose the records you need to migrate and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new system and see the miracle happening.
Data completion
Transfer your help desk records in full to make sure that no ticket has lost essential customer support information.
Easy process

No need to worry about scripting or constantly watch each piece of info moved.

Just link both platforms, choose what you need to take to a new database and allow the Migration Wizard deal with the rest for you.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

Information is everything which is why we designed a system that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You’re in control

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Simple & effective

In just a few clicks it is possible to choose what goes where, when it starts, and in what order.

Our software took user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service first

Outside of producing great customer service, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from Manage Engine to mhelpdesk

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields, thus letting you be sure that the records end up being in the right places in mhelpdesk.

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Sustained relation between object and people

When migrating your records from Manage Engine to mhelpdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Manage Engine to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Manage Engine to mhelpdesk work

  • Get ready

    Register and go to our migration service.

  • Connect Manage Engine

    Select and link your Manage Engine service desk with HDM.

  • Connect mhelpdesk

    Give access to your mhelpdesk account.

  • Detail your needs

    Let us understand precisely what components of your migration you would like to tweak

  • Have your needs estimated

    We'll investigate your case and send you with a price range and a scope of tasks.

  • Migrate from Manage Engine to mhelpdesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your mhelpdesk import

Our team would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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