Manage Engine to Live Agent
Extremely easy, no special skill set or coding required. A complete Manage Engine to Live Agent data migration instrument.
The best Manage Engine to Live Agent tool made for youThere’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and moneyAvoid the system analysis and script development processes. Simply pick what data you need to move and start the transition right away.
Easy transition processNo specific expertise needed. Just pick what data will go to the target solution and enjoy the magic happening.
Data structure maintenanceTransfer your help desk records in full to make sure that no ticket is missing essential customer support details.
Scared that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool accessible as possible.
Connect the platforms, select records, click ok, and you’re done!
From sender information to phone number connection, your entire database will keep their prior data structure untouched.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you left it.
Security is priority
Information is key which is why we created a method that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
You’re in control
Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Efficient out-of-the-box solution
In just a couple of buttons to press you will be able to select the data arrangement, when it goes, and how.
Our developers took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Outside of producing great customer service, we always strive to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to increase the core experience.
Why you should use Help Desk Migration to migrate data from Manage Engine to Live Agent
Strong safety of your informationThe migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard as well as custom fields, thus letting you be sure that the data end up being in the right destinations in Live Agent.
Sustained link between object and peopleWhen migrating your records from Manage Engine to Live Agent we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Manage Engine to Live Agent
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Manage Engine to Live Agent work
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Manage Engine to Live Agent.
Connect Manage Engine
Fill out the form with required credentials to permit our data migration tool to access data from your current help desk.
Connect Live Agent
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
Select the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs.
Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Live Agent all data
When everything's tested out, determine a quiet time with the minimal load on the support staff and begin migrating from Manage Engine to Live Agent.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
Let a pro perform your Live Agent import
Blog Articles You Might Find Useful
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…
First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…