Manage Engine to LiveHelpNow
migration service

Effortless, no special skill set or programming required. A complete Manage Engine to LiveHelpNow data migration software.

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Your best tool for Manage Engine to LiveHelpNow data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just choose what data you need to transfer and start the transition immediately.
Simple transition process
No tech expertise required. Just choose what data will go to the new system and enjoy the wonders happening.
Record structure maintenance
Move your help desk records in full to ensure that no ticket is missing essential customer support details.
Automated migration

Scared that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool user friendly as it can possibly be.

Connect the help desks, select records, click ok, and the migration is ready!

Intact data links

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

You data is everything which is why we developed a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You control the process

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of producing great customer support services, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Manage Engine to LiveHelpNow

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields, thus helping you to ensure that the records end up being in the right destinations in LiveHelpNow.

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Retained link between object and people

When migrating your data from Manage Engine to LiveHelpNow we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Manage Engine to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Manage Engine to LiveHelpNow work

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your LiveHelpNow import

Our staff would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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