Manage Engine to Jira Service Management
migration service
Effortless , no special knowledge or coding required. A complete Manage Engine to Jira Service Management data migration tool.
Manage Engine to Jira Service Management
Your best tool for Manage Engine to Jira Service Management data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Simply choose customer info you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and observe the wonders happening.Record completion
Move your help desk records in full to make sure that no ticket is missing essential customer support details.Automated migration
Scared that you’ll need special skills to migrate your customer service data? Worry not as we made sure that our tool accessible as it can possibly be.
Link the help desks, choose data, click ok, and you’re done!
Data dependency
Your information comes unite , you can take our word.
Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our staff members can see your credentials or records.
You may be sure that with HDM no data breaches will take place.
Record mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Simple & effective
In just a couple of buttons to press it is possible to pick what goes where, when it goes, and how.
Our developers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer priority
As a migration service provider, we aim to offer the most effective migration tool. Yet, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Manage Engine to Jira Service Management
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in Jira Service Management.Next
Retained relation between object and people
When migrating your data from Manage Engine to Jira Service Management we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Manage Engine to Jira Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Manage Engine to Jira Service Management work
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Prepare
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Manage Engine to Jira Service Management.
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Connect Manage Engine
Complete the form with required credentials to permit our data migration tool to access records from your current help desk.
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Link Jira Service Management
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Jira Service Management all data
When everything's validated, find a quiet time with the minimal load on the support department and start migrating from Manage Engine to Jira Service Management.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Jira Service Management import
Our staff would be more than happy to run a custom migration in case you have specific needs.
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