Manage Engine to Issuetrak
migration service

Effortless, no special knowledge or coding required. A complete Manage Engine to Issuetrak data migration instrument.

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Your best tool for Manage Engine to Issuetrak data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on the records you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target platform and see the miracle happening.
Record completion
Move your help desk data in full to make certain that no ticket has lost critical customer support details.
Simple and easy procedure

You don’t have to bother about scripting or continuously watch each piece of info moved.

Just link both platforms, tick what you need to take to a new database and allow the Migration Wizard do the rest for you.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

Information is key which is why we created a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You’re in charge

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Simple & effective

In just a few buttons to press it will be possible to choose what goes where, when it goes, and how.

Our developers took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service first

Apart from producing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from Manage Engine to Issuetrak

Castle gates

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields, thus letting you be sure that the data end up being in the right destinations in Issuetrak.

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Retained relation between object and people

When migrating your data from Manage Engine to Issuetrak we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Manage Engine to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Manage Engine to Issuetrak work

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Issuetrak import

Our staff would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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