Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Manage Engine to HarmonyPSA
migration service

Smooth , no special knowledge or programming required. A complete Manage Engine to HarmonyPSA data migration software.

More details

Your best tool for Manage Engine to HarmonyPSA data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just choose what data you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new system and enjoy the magic happening.
Record completion
Migrate your help desk info in full to make sure that no ticket has lost essential customer service information.
Automated migration

Worried that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as possible.

Attach the platforms, choose data, click ok, and the migration is ready!

Data dependency

Your customer info migrates complete and we mean it.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have access to your passwords or other information.

You can rest assured that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a few clicks it is possible to select the data arrangement, when it starts, and in what order.

Our software considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we strive to offer the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Manage Engine to HarmonyPSA

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in HarmonyPSA.

Next

Maintained connection between object and people

When migrating your data from Manage Engine to HarmonyPSA we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Manage Engine to HarmonyPSA

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Manage Engine to HarmonyPSA work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Manage Engine

    Pick and connect your Manage Engine service desk with HDM.

  • Give access to your HarmonyPSA account.

  • Detail your business needs

    Let us know what parts of your migration you wish to modify

  • Have your needs estimated

    We shall research your case and send you with a price range and a scope of work.

  • Migrate from Manage Engine to HarmonyPSA all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your HarmonyPSA import

Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

Is Migrating Historical Data Worth the Splurge?

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…

What An Internal Help Desk Ticketing System Exactly Is?

Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the…

Help Desk Migration: Perks and Challenges of Manual and Automated Ways

Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…

Book a Call
cancel
%s
— %s