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Manage Engine to E-Helpdesk Support
migration service

Effortless , no special expertise or programming required. A complete Manage Engine to E-Helpdesk Support data migration instrument.

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Your best tool for Manage Engine to E-Helpdesk Support data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply decide on the records you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target platform and see the wonders happening.
Record completion
Transfer your help desk records in full to make sure that no ticket has lost essential customer support information.
Simple and easy process

You don’t have to bother about scripting or continuously control each piece of info moved.

Just attach both platforms, pick what you want to migrate and allow the tool do the remainder.

From sender information to phone number connection, your entire database will keep their previous connections intact.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive how you expected.

Security is priority

You data is everything which is why we developed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You control the process

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from producing great customer support services, we always want to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from Manage Engine to E-Helpdesk Support

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in E-Helpdesk Support.

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Sustained connection between object and people

When migrating your data from Manage Engine to E-Helpdesk Support we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Manage Engine to E-Helpdesk Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Manage Engine to E-Helpdesk Support work

  • Prepare

    Register and go to our migration software.

  • Connect Manage Engine

    Opt and link your Manage Engine service desk with HDM.

  • Grant the right to access your E-Helpdesk Support account.

  • Clarify your requirements

    Let us know what aspects of your migration you need to fine-tune

  • Have your requirements estimated

    We'll analyze your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Manage Engine to E-Helpdesk Support all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your E-Helpdesk Support import

Our staff would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

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