Manage Engine to eGain Suite
migration service
Trouble-free , no special skill set or programming required. A complete Manage Engine to eGain Suite data migration instrument.
Manage Engine to eGain Suite
The best Manage Engine to eGain Suite tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Simply decide on customer info you need to move and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just pick what data will go to the target platform and observe the magic happening.Data structure maintenance
Move your help desk info in full to make certain that no ticket has lost vital customer support information.Automated tool
Worried that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as it can possibly be.
Connect the help desks, pick records, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Security is priority
Information is everything which is why we designed a method that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Data mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.
Efficient out-of-the-box solution
In only a few buttons to press it will be possible to pick the data arrangement, when it starts, and in what order.
Our software considered customer experience as a priority and ensured that you will be able to use the system to its fullest.
Great service first
Apart from producing great customer service, we always want to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.
Why you should use Help Desk Migration to migrate data from Manage Engine to eGain Suite
Strong privacy of your records
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in eGain Suite.Next
Retained connectivity between object and people
When migrating your records from Manage Engine to eGain Suite we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Manage Engine to eGain Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Manage Engine to eGain Suite work
Get ready
Sign-up and go to our migration software.
Connect Manage Engine
Choose and link your Manage Engine service desk with HDM.
Link eGain Suite
Give access to your eGain Suite account.
Describe your requirements
Let us know exactly what aspects of your migration you would like to adjust
Have your needs estimated
We will research your application and send you with a total price and a scope of tasks.
Migrate from Manage Engine to eGain Suite all data
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert perform your eGain Suite import
Our team would be more than happy to perform a personalized migration if you have particular demands.
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