96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Manage Engine to Deskpro
migration service

Trouble-free , no special expertise or programming required. A complete Manage Engine to Deskpro data migration tool.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've considered all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to switch from Manage Engine to Deskpro

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Deskpro.

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Sustained relation between object and people

When migrating your records from Manage Engine to Deskpro we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Manage Engine to Deskpro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Manage Engine to Deskpro work

  • Get ready

    Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Manage Engine to Deskpro.

  • Fill in the form with requested credentials to permit our data migration tool to access information from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Deskpro all data

    Once everything's tested, find a quiet time with the minimal load on the support team and begin migrating from Manage Engine to Deskpro.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Deskpro import

Our team would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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Help Desk Migration service


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