Manage Engine to ConnectWise
migration service

Smooth , no special skill set or programming required. A complete Manage Engine to ConnectWise data migration software.

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Your best tool for Manage Engine to ConnectWise data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply decide on the records you need to migrate and start the transition right away.
Simple transition process
No tech expertise required. Just choose what data will go to the target platform and see the miracle happening.
Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing essential customer support information.
Automated migration

Worried that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool accessible as it can possibly be.

Connect the help desks, choose data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you left it.

Data safety is paramount

Information is everything which is why we designed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You control the process

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to choose what goes where, when it goes, and how.

Our developers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Good service first

Except providing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Manage Engine to ConnectWise

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right places in ConnectWise.

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When migrating your data from Manage Engine to ConnectWise we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Manage Engine to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Manage Engine to ConnectWise work

  • Prepare

    Start with creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Manage Engine to ConnectWise.

  • Fill in the form with necessary credentials to permit our data migration tool to access data from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ConnectWise all data

    Once everything's validated, find a quiet time with the least load on the support team and begin migrating from Manage Engine to ConnectWise.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ConnectWise import

Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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