Magento Mirasvit HelpDesk MX to VIZOR ServiceDesk
migration service

Effortless , no special knowledge or coding required. A complete Magento Mirasvit HelpDesk MX to VIZOR ServiceDesk data migration software.

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Your best tool for Magento Mirasvit HelpDesk MX to VIZOR ServiceDesk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Simply choose customer info you need to transfer and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and observe the wonders happening.
Record completion
Migrate your help desk data in full to make certain that no ticket is missing essential customer service information.
Automated migration

Afraid that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as possible.

Link the help desks, select data, click ok, and the migration is ready!

Data dependency

Your information comes unite and we mean it.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our staff members have access to your credentials or records.

You can be certain with HDM no data breaches will take place.

Record mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.

Simple & effective

In just a couple of buttons to press it is possible to pick what goes where, when it goes, and in what order.

Our tech engineers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we strive to offer the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Magento Mirasvit HelpDesk MX to VIZOR ServiceDesk

Castle gates

Strong security of your data

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in VIZOR ServiceDesk.

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When migrating your data from Magento Mirasvit HelpDesk MX to VIZOR ServiceDesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Magento Mirasvit HelpDesk MX to VIZOR ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Magento Mirasvit HelpDesk MX to VIZOR ServiceDesk work

  • Prepare

    Sign up and go to our migration tool.

  • Opt and connect your Magento Mirasvit HelpDesk MX service desk with HDM.

  • Connect VIZOR ServiceDesk

    Grant access to your VIZOR ServiceDesk account.

  • Clarify your needs

    Let us know exactly what aspects of your migration you wish to fine-tune

  • Get your needs estimated

    We will analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from Magento Mirasvit HelpDesk MX to VIZOR ServiceDesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your VIZOR ServiceDesk import

Our staff would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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