Magento Mirasvit HelpDesk MX to USU Valuemation (ITSDM)
migration service

Smooth , no special knowledge or coding required. A complete Magento Mirasvit HelpDesk MX to USU Valuemation (ITSDM) data migration instrument.

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Risk-free and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to switch from Magento Mirasvit HelpDesk MX to USU Valuemation (ITSDM)

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in USU Valuemation (ITSDM).

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Retained connection between object and people

When migrating your data from Magento Mirasvit HelpDesk MX to USU Valuemation (ITSDM) we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Magento Mirasvit HelpDesk MX to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Magento Mirasvit HelpDesk MX to USU Valuemation (ITSDM) work

  • Prepare

    Register and go to our migration tool.

  • Choose and connect your Magento Mirasvit HelpDesk MX service desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Grant access to your USU Valuemation (ITSDM) account.

  • Clarify your needs

    Let us know what parts of your migration you need to tweak

  • Get your needs estimated

    We will analyze your case and send you with a price and a scope of tasks.

  • Migrate from Magento Mirasvit HelpDesk MX to USU Valuemation (ITSDM) everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your USU Valuemation (ITSDM) import

Our staff would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

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