Magento Mirasvit HelpDesk MX to SpiceCSM
migration service

Trouble-free , no special knowledge or coding required. A complete Magento Mirasvit HelpDesk MX to SpiceCSM data migration tool.

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The best Magento Mirasvit HelpDesk MX to SpiceCSM tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just choose customer info you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and observe the magic happening.
Data completion
Transfer your help desk info in full to ensure that no ticket has lost vital customer support information.
Effortless procedure

No need to worry about coding or constantly control each piece of info moved.

Just link your source and target, tick what you want to migrate and let the tool do the remainder.

Data dependency

Your information migrates complete , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members can access to your credentials or records.

You can be certain with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we aim to propose the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Magento Mirasvit HelpDesk MX to SpiceCSM

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in SpiceCSM.

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Sustained connectivity between object and people

When migrating your records from Magento Mirasvit HelpDesk MX to SpiceCSM we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Magento Mirasvit HelpDesk MX to SpiceCSM

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Magento Mirasvit HelpDesk MX to SpiceCSM work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Magento Mirasvit HelpDesk MX

    Pick and link your Magento Mirasvit HelpDesk MX service desk with HDM.

  • Connect SpiceCSM

    Grant access to your SpiceCSM account.

  • Clarify your needs

    Let us understand precisely what parts of your migration you wish to adjust

  • Have your requirements estimated

    We shall investigate your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Magento Mirasvit HelpDesk MX to SpiceCSM everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your SpiceCSM import

Our team would be more than happy to run a customized migration if you have particular needs.
Get a price estimation

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