Magento Mirasvit HelpDesk MX to Snappy
migration service

Trouble-free , no special skill set or coding required. A complete Magento Mirasvit HelpDesk MX to Snappy data migration software.

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The best Magento Mirasvit HelpDesk MX to Snappy tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just choose what data you need to transfer and start the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the new system and enjoy the wonders happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket is missing vital customer support information.
Easy procedure

No need to worry about coding or constantly watch each piece of info transferred.

Just attach both platforms, tick what you need to migrate and let the Migration Wizard deal with the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

Information is everything which is why we developed a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it is possible to select what goes where, when it goes, and how.

Our software took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Great service first

Apart from providing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from Magento Mirasvit HelpDesk MX to Snappy

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in Snappy.

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Retained connection between object and people

When migrating your records from Magento Mirasvit HelpDesk MX to Snappy we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Magento Mirasvit HelpDesk MX to Snappy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Magento Mirasvit HelpDesk MX to Snappy work

  • Get ready

    Sign-up and go to our migration service.

  • Pick and link your Magento Mirasvit HelpDesk MX service desk with HDM.

  • Connect Snappy

    Grant the right to access your Snappy account.

  • Describe your requirements

    Let us know exactly what components of your migration you want to adjust

  • Have your requirements estimated

    We'll analyze your case and send you with a the overall cost and a scope of work.

  • Migrate from Magento Mirasvit HelpDesk MX to Snappy all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Snappy import

Our team would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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