Magento Mirasvit HelpDesk MX to ProProfs Help Desk
migration service

Effortless , no special skill set or coding required. A complete Magento Mirasvit HelpDesk MX to ProProfs Help Desk data migration tool.

More details

Your best tool for Magento Mirasvit HelpDesk MX to ProProfs Help Desk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Just choose what data you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the new system and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost critical customer service information.
Simple and easy process

No need to worry about scripting or constantly watch each record transferred.

Just link your source and target, choose what you need to migrate and allow the system deal with the remainder.

Data maintenance

Your information migrates complete and we mean it.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees have access to your credentials or other information.

You can be sure that with HDM no data breaches will take place.

Data mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a few clicks it is possible to select what goes where, when it starts, and in what order.

Our developers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we aim to deliver the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Magento Mirasvit HelpDesk MX to ProProfs Help Desk

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in ProProfs Help Desk.

Next

When migrating your data from Magento Mirasvit HelpDesk MX to ProProfs Help Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Magento Mirasvit HelpDesk MX to ProProfs Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Magento Mirasvit HelpDesk MX to ProProfs Help Desk work

  • Prepare

    Register and go to our migration tool.

  • Connect Magento Mirasvit HelpDesk MX

    Pick and connect your Magento Mirasvit HelpDesk MX service desk with HDM.

  • Connect ProProfs Help Desk

    Give access to your ProProfs Help Desk account.

  • Outline your business needs

    Let us know exactly what components of your migration you wish to tweak

  • Have your preferences estimated

    We shall investigate your case and send you with a cost and a scope of work.

  • Migrate from Magento Mirasvit HelpDesk MX to ProProfs Help Desk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your ProProfs Help Desk import

Our staff would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

10 Data Migration Mistakes You Should Totally Avoid

We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…

7 Books to Boost Your Career as a Customer Support Specialist

There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…

Outsource Data Migration or Not? — That Is the Question

We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…

Book a Call
cancel
%s
— %s