Magento Mirasvit HelpDesk MX to Gemini
migration service

Effortless , no special know how or coding required. A complete Magento Mirasvit HelpDesk MX to Gemini data migration instrument.

More details
Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to migrate data from Magento Mirasvit HelpDesk MX to Gemini

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Gemini.

Next

Retained association between object and people

When migrating your data from Magento Mirasvit HelpDesk MX to Gemini we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Magento Mirasvit HelpDesk MX to Gemini

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Magento Mirasvit HelpDesk MX to Gemini work

  • Prepare

    Sign up and go to our migration tool.

  • Choose and connect your Magento Mirasvit HelpDesk MX support desk with HDM.

  • Grant the right to access your Gemini account.

  • Describe your business needs

    Let us know exactly what components of your migration you wish to adjust

  • Have your requirements estimated

    We will investigate your case and get back to you with a cost and a scope of work.

  • Migrate from Magento Mirasvit HelpDesk MX to Gemini all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Gemini import

Our staff would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

A Guide To Help Desk Software

A Guide To Help Desk Software

November 8, 2019

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking about help desk software. These intangible systems have proven themselves to be one of the most impactful tools that helped many organizations gain the trust of customers across the globe. …

CRM or Help Desk — What’s the Difference Anyway?

CRM or Help Desk — What’s the Difference Anyway?

January 21, 2020

The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t they the same?” – some of you might reason. And frankly, they aren’t. They might look similar but in all honesty, they are two completely different tools that aim to …

Data Migration Strategies That Actually Work

Data Migration Strategies That Actually Work

August 14, 2019

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve grown bigger or maybe your current solution is about to be dropping support. Regardless of the need, it all boils down to the fact that it is critical that you …

Book a Call
cancel
%s
— %s