Magento Help Desk Ultimate import
in a few clicks

Without developers, timelack and hustle. With help of robust data import wizard.

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Magento Help Desk Ultimate import tool you’ve been looking for

Your platform import issues are behind you now. Full migration from platform to platform with HDM fast and effortless.
Save time & money
Lower process cost, a quick migration to the new help desk, and no need to design the migration script. All with HDM.
Smooth process
Simply prepare your information for transition beforehand and begin moving your records. It’s not necessary to fiddle with anything.
Essential custom records right beside you
Whether it is for compliance reasons, or convenience, migrate your historical data to the target platform to keep the track of customers easier.
Automated migration

Only the smallest preparations are required from you. We already made the script.

All you have to do is configure your platform import requirements and you’re good to start.

Connection integrity

All your emails will move with the correct structure. Together with its smallest details, all data will be untouched.

The same applies to the help desk and CSV data. By the end, you get technically viable information.

Your info is safe

When you provide your access credentials to our system, you can trust us.

Only the personnel directly connected to the data transfer will be able to access to your accounts and customer info.

All the records is guarded by the data encryption systems to prevent any risks.

Arrange your records

There’s no need to perform considerable amount of data reviews to start your migration.

You can do all of this by using our data mapping system. Pick what you want to keep and say where it goes just by clicking corresponding checkboxes.

Powerful & accessible

You don’t need to learn the system to use it to its full.

Helpful on-screen guides will assist you in moving your data fast and effectively. As a result, you can move data just about anywhere you like.

Outstanding support

Our main goal is to make our service as pleasant to you as as feasible, as evident by G2. We always go after quality and proper assistance.

Whether it is through a phone or email, we are always ready to solve your migration issues.

Why import data to Magento Help Desk Ultimate utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.


Easy to get around wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration helps you to instantly transfer custom fields, as well as map their destination.


Preserved relations between objects and people

All tickets will be imported to Magento Help Desk Ultimate with their respective agents, contacts, and attachments, thereby, saving the previous record of customers' requests.


Relations illustration

Objects you may import to Magento Help Desk Ultimate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Magento Help Desk Ultimate in several easy steps

  • Prepare

    In the target help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the Magento Help Desk Ultimate import.

  • Connect source Help Desk

    Select your current help desk from the catalogue and complete the form to enable our migration tool retrieve the data.

  • Connect Magento Help Desk Ultimate

    Once you've specified your data source, connect our service with your Magento Help Desk Ultimate to permit the import.

  • Select objects

    Choose the data you need to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Run a free demo to find out how your migration to Magento Help Desk Ultimate will look like and confirm that the data migrates accordingly.

  • Import to Magento Help Desk Ultimate all data

    After everything's checked, pick a good time when the majority of your customers are offline and start the Full Data Migration.

We keep your data safe

We take security very seriously and have built a complete set of practices, technologies, and policies to help ensure that your data is protected.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

Magento Help Desk Ultimate import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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