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Magento HelpDesk Ultimate to Zent.io
migration service

Effortless , no special skill set or coding required. A complete Magento HelpDesk Ultimate to Zent.io data migration tool.

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Your best tool for Magento HelpDesk Ultimate to Zent.io data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on what data you need to migrate and start the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the target platform and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing vital customer service information.
Effortless process

No need to worry about scripting or constantly control each piece of info moved.

Just attach both platforms, choose what you need to migrate and let the Migration Wizard do the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

You data is key which is why we developed a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You’re in charge

Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to select the data arrangement, when it goes, and in what order.

Our software took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Good service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Magento HelpDesk Ultimate to Zent.io

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Zent.io.

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Maintained connectivity between object and people

When migrating your data from Magento HelpDesk Ultimate to Zent.io we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Magento HelpDesk Ultimate to Zent.io

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Magento HelpDesk Ultimate to Zent.io work

  • Prepare

    Sign-up and go to our migration service.

  • Choose and connect your Magento HelpDesk Ultimate service desk with HDM.

  • Grant access to your Zent.io account.

  • Describe your requirements

    Let us know what components of your migration you need to modify

  • Get your requirements estimated

    We shall analyze your case and get back to you with a price range and a scope of tasks.

  • Migrate from Magento HelpDesk Ultimate to Zent.io all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Zent.io import

Our staff would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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