Magento Help Desk Ultimate to Vision Helpdesk
migration service

Extremely easy, no special skill set or coding required. A complete Magento Help Desk Ultimate to Vision Helpdesk data migration tool.

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The best Magento Help Desk Ultimate to Vision Helpdesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply choose the records you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the target system and see the magic happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket is missing critical customer support information.
Automated tool

Worried that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Link the platforms, choose data, click ok, and you’re done!

Data maintenance

Your information comes unite, you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our employees can access to your passwords or other information.

You can be certain with HDM no data breaches are possible.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to choose the data arrangement, when it starts, and in what order.

Our tech engineers took user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we aim to deliver the most effective migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Magento Help Desk Ultimate to Vision Helpdesk

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus letting you make sure that the data end up being in the right places in Vision Helpdesk.

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Retained connection between object and people

When migrating your records from Magento Help Desk Ultimate to Vision Helpdesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Magento Help Desk Ultimate to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Magento Help Desk Ultimate to Vision Helpdesk work

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Vision Helpdesk import

Our team would be more than happy to perform a customized migration in case you have special needs.
Get a price estimation

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