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Magento HelpDesk Ultimate to USU Valuemation (ITSDM)
migration service

Smooth , no special skill set or programming required. A complete Magento HelpDesk Ultimate to USU Valuemation (ITSDM) data migration instrument.

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Your best tool for Magento HelpDesk Ultimate to USU Valuemation (ITSDM) data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply choose what data you need to transfer and set off with the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the target system and enjoy the wonders happening.
Record structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing vital customer support details.
Easy process

No need to worry about coding or constantly control each piece of info moved.

Just link your source and target, pick what you need to migrate and allow the tool deal with the remainder.

Data maintenance

Your customer info comes unite , you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our team members can see your passwords or other information.

You can rest assured that with HDM no data breaches will take place.

You control the process

Manage your information with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to select the data arrangement, when it starts, and in what order.

Our software took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we work to propose the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Magento HelpDesk Ultimate to USU Valuemation (ITSDM)

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in USU Valuemation (ITSDM).

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Maintained connection between object and people

When migrating your data from Magento HelpDesk Ultimate to USU Valuemation (ITSDM) we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Magento HelpDesk Ultimate to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Magento HelpDesk Ultimate to USU Valuemation (ITSDM) work

  • Prepare

    Register and go to our migration wizard.

  • Opt and link your Magento HelpDesk Ultimate support desk with HDM.

  • Give access to your USU Valuemation (ITSDM) account.

  • Detail your requirements

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Have your requirements estimated

    We shall analyze your case and get back to you with a total price and a scope of tasks.

  • Migrate from Magento HelpDesk Ultimate to USU Valuemation (ITSDM) everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your USU Valuemation (ITSDM) import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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