96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Magento HelpDesk Ultimate to USU Valuemation (ITSDM)
migration service

Smooth , no special skill set or programming required. A complete Magento HelpDesk Ultimate to USU Valuemation (ITSDM) data migration instrument.

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Secure and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've tackled all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to migrate data from Magento HelpDesk Ultimate to USU Valuemation (ITSDM)

Strong security of your information

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in USU Valuemation (ITSDM).

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Maintained connection between object and people

When migrating your data from Magento HelpDesk Ultimate to USU Valuemation (ITSDM) we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Magento HelpDesk Ultimate to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from Magento HelpDesk Ultimate to USU Valuemation (ITSDM) work

  • Prepare

    Register and go to our migration wizard.

  • Opt and link your Magento HelpDesk Ultimate support desk with HDM.

  • Give access to your USU Valuemation (ITSDM) account.

  • Detail your requirements

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Have your requirements estimated

    We shall analyze your case and get back to you with a total price and a scope of tasks.

  • Migrate from Magento HelpDesk Ultimate to USU Valuemation (ITSDM) everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your USU Valuemation (ITSDM) import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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Help Desk Migration service


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