Magento HelpDesk Ultimate to TicketLab
migration service

Effortless , no special skill set or coding required. A complete Magento HelpDesk Ultimate to TicketLab data migration tool.

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Secure and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to migrate data from Magento HelpDesk Ultimate to TicketLab

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in TicketLab.

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Maintained relation between object and people

When migrating your data from Magento HelpDesk Ultimate to TicketLab we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Magento HelpDesk Ultimate to TicketLab

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Magento HelpDesk Ultimate to TicketLab work

  • Prepare

    Register and go to our migration service.

  • Choose and connect your Magento HelpDesk Ultimate support desk with HDM.

  • Connect TicketLab

    Give access to your TicketLab account.

  • Outline your requirements

    Let us know what parts of your migration you wish to fine-tune

  • Get your needs estimated

    We shall investigate your application and send you with a price and a scope of tasks.

  • Migrate from Magento HelpDesk Ultimate to TicketLab all data

    Move all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your TicketLab import

Our staff would be more than happy to perform a custom migration in case you have particular needs.
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