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Magento HelpDesk Ultimate to Slaask
migration service

Smooth , no special skill set or coding required. A complete Magento HelpDesk Ultimate to Slaask data migration tool.

More details

Your best tool for Magento HelpDesk Ultimate to Slaask data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply pick the records you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the target solution and see the wonders happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing essential customer support details.
Easy process

No need to worry about coding or continuously watch each piece of info moved.

Just attach both platforms, pick what you need to take to a new database and allow the tool deal with the rest for you.

From sender information to phone number connection, your entire database will keep their initial connections intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive how you expected.

Security is priority

Information is everything which is why we developed a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You control the process

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to choose what goes where, when it starts, and in what order.

Our software took customer experience as a priority and ensured that you will be able to use the system to its fullest.

Good service first

Except producing great customer service, we always strive to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Magento HelpDesk Ultimate to Slaask

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in Slaask.

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Maintained connection between object and people

When migrating your data from Magento HelpDesk Ultimate to Slaask we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Magento HelpDesk Ultimate to Slaask

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Magento HelpDesk Ultimate to Slaask work

  • Prepare

    Sign-up and go to our migration service.

  • Opt and link your Magento HelpDesk Ultimate support desk with HDM.

  • Connect Slaask

    Give access to your Slaask account.

  • Describe your business needs

    Let us know what aspects of your migration you would like to tweak

  • Have your requirements estimated

    We shall research your application and send you with a price range and a scope of tasks.

  • Migrate from Magento HelpDesk Ultimate to Slaask all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Slaask import

Our staff would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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