Magento HelpDesk Ultimate to ngDesk
migration service

Trouble-free , no special know how or coding required. A complete Magento HelpDesk Ultimate to ngDesk data migration instrument.

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Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to migrate data from Magento HelpDesk Ultimate to ngDesk

Strong safety of your records

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in ngDesk.

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When migrating your records from Magento HelpDesk Ultimate to ngDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Magento HelpDesk Ultimate to ngDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Magento HelpDesk Ultimate to ngDesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Magento HelpDesk Ultimate

    Choose and connect your Magento HelpDesk Ultimate support desk with HDM.

  • Connect ngDesk

    Grant the right to access your ngDesk account.

  • Detail your requirements

    Let us understand precisely what elements of your migration you want to modify

  • Get your needs estimated

    We shall analyze your application and send you with a cost and a scope of work.

  • Migrate from Magento HelpDesk Ultimate to ngDesk all data

    Transfer all your customer support information in a single push.


Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your ngDesk import

Our team would be more than happy to perform a custom migration if you have special demands.
Get a price estimation
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