Magento HelpDesk Ultimate to Manage Engine
migration service
Trouble-free , no special expertise or coding required. A complete Magento HelpDesk Ultimate to Manage Engine data migration software.
Magento HelpDesk Ultimate to Manage Engine
The best Magento HelpDesk Ultimate to Manage Engine tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Simply choose the records you need to transfer and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target system and see the wonders happening.Data completion
Move your help desk records in full to make sure that no ticket has lost critical customer support details.Automated tool
Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool accessible as possible.
Connect the platforms, choose data, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is paramount
Information is key which is why we developed a tool that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Record mapping
Select records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might actually need.
Simple & effective
In just a few buttons to press it is possible to choose what goes where, when it goes, and how.
Our developers considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Except providing great customer service, we always aim to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.
Why you should use Help Desk Migration to switch from Magento HelpDesk Ultimate to Manage Engine
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in Manage Engine.Next
Retained relation between object and people
When migrating your records from Magento HelpDesk Ultimate to Manage Engine we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Magento HelpDesk Ultimate to Manage Engine
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Magento HelpDesk Ultimate to Manage Engine work
-
Get ready
Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Magento HelpDesk Ultimate to Manage Engine.
-
Connect Magento HelpDesk Ultimate
Complete the form with necessary credentials to make it possible for our data migration tool to access data from your current help desk.
-
Connect Manage Engine
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
-
Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
-
Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to Manage Engine all data
Once everything's tested out, determine a quiet time with the minimal load on the support department and start migrating from Magento HelpDesk Ultimate to Manage Engine.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Manage Engine import
Our team would be more than happy to run a custom migration if you have special needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
What is and Why You Should Do Data Mapping
If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…
Data Migration 101
Here’s Why You Should Not Postpone A Migration
There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we…
Data Migration 101
Outsource Data Migration or Not? — That Is the Question
We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…