Magento HelpDesk Ultimate to Jitbit HelpDesk
migration service

Extremely easy , no special expertise or coding required. A complete Magento HelpDesk Ultimate to Jitbit HelpDesk data migration software.

More details

The best Magento HelpDesk Ultimate to Jitbit HelpDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Simply decide on what data you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target platform and enjoy the miracle happening.
Data completion
Migrate your help desk info in full to make certain that no ticket is missing essential customer support information.
Simple and easy procedure

No need to worry about scripting or constantly watch each piece of info moved.

Just link your source and target, pick what you need to migrate and let the system deal with the rest for you.

Data dependency

Your information comes unite , you can take our word.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our staff members can access to your credentials or other information.

You can rest assured that with HDM no data breaches are possible.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of buttons to press it will be possible to select what goes where, when it starts, and in what order.

Our software took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we strive to offer the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Magento HelpDesk Ultimate to Jitbit HelpDesk

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Jitbit HelpDesk.

Next

Maintained connection between object and people

When migrating your records from Magento HelpDesk Ultimate to Jitbit HelpDesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Magento HelpDesk Ultimate to Jitbit HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Magento HelpDesk Ultimate to Jitbit HelpDesk work

  • Get ready

    Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Magento HelpDesk Ultimate to Jitbit HelpDesk.

  • Fill in the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect Jitbit HelpDesk

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Jitbit HelpDesk all data

    Once everything's tested out, choose a quiet time with the least load on the support department and begin migrating from Magento HelpDesk Ultimate to Jitbit HelpDesk.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Jitbit HelpDesk import

Our team would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

An Introduction to Cloud to Cloud Migration

Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…

What Is A Service Desk and Why You Need One

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…

Top 5 Help Desk Features We Love. And You Should Too

No matter what industry you work in, you are bound to hear stuff such as, automation, tickets, knowledge base. All these seemingly insignificant things form…

Book a Call
cancel
%s
— %s