Magento HelpDesk Ultimate to Hiver
migration service

Smooth , no special expertise or programming required. A complete Magento HelpDesk Ultimate to Hiver data migration software.

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Risk-free and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've tackled all key peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to switch from Magento HelpDesk Ultimate to Hiver

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in Hiver.

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Retained association between object and people

When migrating your data from Magento HelpDesk Ultimate to Hiver we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Magento HelpDesk Ultimate to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Magento HelpDesk Ultimate to Hiver work

  • Prepare

    Register and go to our migration wizard.

  • Connect Magento HelpDesk Ultimate

    Pick and connect your Magento HelpDesk Ultimate support desk with HDM.

  • Connect Hiver

    Give access to your Hiver account.

  • Describe your requirements

    Let us know what parts of your migration you would like to adjust

  • Have your needs estimated

    We will investigate your case and get back to you with a total price and a scope of tasks.

  • Migrate from Magento HelpDesk Ultimate to Hiver everything

    Move all your customer support records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Hiver import

Our staff would be more than happy to run a customized migration if you have specific needs.
Get a price estimation
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