Magento Help Desk Ultimate to HESK
Extremely easy, no special skill set or coding required. A complete Magento Help Desk Ultimate to HESK data migration instrument.
The best Magento Help Desk Ultimate to HESK tool made for youThere’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and moneyAvoid the system analysis and script development processes. Simply decide on the records you need to transfer and set off with the transition right away.
Simple transition processNo tech expertise needed. Just pick what data will go to the target platform and see the wonders happening.
Data structure maintenanceMove your help desk info in full to ensure that no ticket has lost essential customer support details.
You don’t have to bother about scripting or constantly control each record transferred.
Just link both platforms, choose what you need to migrate and let the Migration Wizard do the rest for you.
From sender information to phone number connection, all you records will keep their initial connections intact.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
You data is everything which is why we developed a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Choose information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.
Efficient out-of-the-box solution
In just a few buttons to press it will be possible to choose the data arrangement, when it starts, and how.
Our software considered user experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer service first
Outside of providing great customer support services, we always strive to develop our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from Magento Help Desk Ultimate to HESK
Strong privacy of your recordsThe migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard and even custom fields, thus letting you be sure that the data end up being in the right destinations in HESK.
Retained relation between object and peopleWhen migrating your records from Magento Help Desk Ultimate to HESK we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Magento Help Desk Ultimate to HESK
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
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We’re recognized for best support,
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in cloud migration.
In what way does data migration from Magento Help Desk Ultimate to HESK work
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Magento Help Desk Ultimate to HESK.
Connect Magento Help Desk Ultimate
Complete the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select the data you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs.
Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to HESK everything
Once everything's tested, find a quiet time with the minimal load on the support team and start migrating from Magento Help Desk Ultimate to HESK.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.