Magento Help Desk Ultimate to HappyFox
migration service

Trouble-free , no special expertise or coding required. A complete Magento Help Desk Ultimate to HappyFox data migration software.

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The best Magento Help Desk Ultimate to HappyFox tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Simply decide on customer info you need to move and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target platform and observe the magic happening.
Data completion
Transfer your help desk records in full to make sure that no ticket has lost critical customer service details.
Easy procedure

You don’t have to bother about scripting or constantly control each record transferred.

Just attach both platforms, tick what you want to migrate and allow the Migration Wizard deal with the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is paramount

Information is everything which is why we designed a system that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from providing great customer service, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from Magento Help Desk Ultimate to HappyFox

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in HappyFox.

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Sustained connectivity between object and people

When migrating your records from Magento Help Desk Ultimate to HappyFox we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Magento Help Desk Ultimate to HappyFox

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Magento Help Desk Ultimate to HappyFox work

  • Get ready

    Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Magento Help Desk Ultimate to HappyFox.

  • Connect Magento Help Desk Ultimate

    Fill out the form with required credentials to permit our data migration tool to access information from your current help desk.

  • Connect HappyFox

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to HappyFox all data

    Once everything's tested, find a quiet time with the least load on the support staff and begin migrating from Magento Help Desk Ultimate to HappyFox.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your HappyFox import

Our team would be more than happy to run a custom migration if you have special demands.
Get a price estimation

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