Magento Help Desk Ultimate to Groove
Effortless, no special expertise or programming required. A complete Magento Help Desk Ultimate to Groove data migration tool.
Your best tool for Magento Help Desk Ultimate to Groove data migrationNo need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resourcesSkip complex data audit and tool development processes. Just decide on customer info you need to migrate and start the transition immediately.
Easy migrationNo specific knowledge or skill required. Just select what data will go to the new platform and observe the miracle happening.
Record completionTransfer your help desk records in full to make certain that no ticket has lost critical customer support details.
No need to worry about scripting or constantly control each record moved.
Just attach both platforms, choose what you need to take to a new database and allow the system do the rest for you.
Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is priority
Information is everything which is why we created a method that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might ever need.
Simple & effective
In only a few clicks it will be possible to pick what goes where, when it goes, and in what order.
Our tech engineers took user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Good service first
Outside of producing great customer service, we always aim to improve our customer service.
As a company, we want you to have the best possible service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from Magento Help Desk Ultimate to Groove
Strong safety of your informationThe migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard as well as custom fields, thus helping you to make sure that the records end up being in the right destinations in Groove.
Sustained connectivity between object and peopleWhen migrating your data from Magento Help Desk Ultimate to Groove we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Magento Help Desk Ultimate to Groove
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Magento Help Desk Ultimate to Groove work
Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Magento Help Desk Ultimate to Groove.
Connect Magento Help Desk Ultimate
Fill in the form with necessary credentials to allow our data migration tool to fetch information from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
Choose the records you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences.
Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Groove everything
Once everything's tested, determine a quiet time with the least load on the support team and start migrating from Magento Help Desk Ultimate to Groove.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
Let a professional run your Groove import
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