Magento Help Desk Ultimate to EvantoDesk
migration service

Trouble-free , no special expertise or programming required. A complete Magento Help Desk Ultimate to EvantoDesk data migration tool.

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The best Magento Help Desk Ultimate to EvantoDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply decide on the records you need to migrate and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target platform and see the miracle happening.
Data completion
Migrate your help desk records in full to make sure that no ticket is missing vital customer service information.
Automated tool

Scared that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool accessible as possible.

Attach the platforms, choose records, click ok, and the migration is ready!

Data dependency

Your customer data comes unite and we mean it.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our team members have access to your credentials or records.

You may be certain with HDM no hacker attacks are possible.

You’re in control

Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of buttons to press it will be possible to choose what goes where, when it goes, and how.

Our tech engineers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service supplier, we aim to propose the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Magento Help Desk Ultimate to EvantoDesk

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in EvantoDesk.

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Maintained association between object and people

When migrating your records from Magento Help Desk Ultimate to EvantoDesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Magento Help Desk Ultimate to EvantoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Magento Help Desk Ultimate to EvantoDesk work

  • Get ready

    Register and go to our migration software.

  • Opt and connect your Magento Help Desk Ultimate service desk with HDM.

  • Connect EvantoDesk

    Grant the right to access your EvantoDesk account.

  • Clarify your business needs

    Let us know exactly what components of your migration you need to fine-tune

  • Have your needs estimated

    We'll research your case and get back to you with a price range and a scope of tasks.

  • Migrate from Magento Help Desk Ultimate to EvantoDesk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your EvantoDesk import

Our team would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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