Magento HelpDesk Ultimate to DevOps board
migration service

Extremely easy , no special skill set or coding required. A complete Magento HelpDesk Ultimate to DevOps board data migration instrument.

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The best Magento HelpDesk Ultimate to DevOps board tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply choose customer info you need to migrate and start the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the target system and observe the miracle happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket is missing vital customer support information.
Simple and easy procedure

No need to worry about coding or continuously watch each record moved.

Just link both platforms, choose what you want to take to a new database and let the Migration Wizard do the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

Information is key which is why we created a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.

Step-by-step instructions

If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer service, we always want to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from Magento HelpDesk Ultimate to DevOps board

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in DevOps board.

Next

When migrating your records from Magento HelpDesk Ultimate to DevOps board we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Magento HelpDesk Ultimate to DevOps board

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Magento HelpDesk Ultimate to DevOps board work

  • Get ready

    Sign-up and go to our migration tool.

  • Choose and link your Magento HelpDesk Ultimate service desk with HDM.

  • Grant access to your DevOps board account.

  • Detail your requirements

    Let us know what components of your migration you want to adjust

  • Get your preferences estimated

    We'll investigate your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Magento HelpDesk Ultimate to DevOps board everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your DevOps board import

Our team would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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