Magento Help Desk Ultimate to CSV
migration service

Smooth, no special know how or programming required. A complete Magento Help Desk Ultimate to CSV data migration tool.

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Your best tool for Magento Help Desk Ultimate to CSV data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Simply choose customer info you need to transfer and start the transition immediately.
Easy transition process
No specific expertise required. Just select what data will go to the target system and observe the wonders happening.
Record structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost vital customer support information.
Effortless process

No need to worry about coding or continuously watch each record moved.

Just attach both platforms, choose what you need to take to a new database and allow the Migration Wizard do the rest for you.

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

You data is key which is why we created a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Data mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to pick what goes where, when it goes, and in what order.

Our tech engineers considered customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Except providing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Magento Help Desk Ultimate to CSV

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields, thus helping you to make sure that the data end up being in the right places in CSV.

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Sustained relation between object and people

When migrating your data from Magento Help Desk Ultimate to CSV we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Magento Help Desk Ultimate to CSV

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Magento Help Desk Ultimate to CSV work

  • Prepare

    Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Magento Help Desk Ultimate to CSV.

  • Complete the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences.

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to CSV everything

    Once everything's validated, determine a quiet time with the minimal load on the support staff and begin migrating from Magento Help Desk Ultimate to CSV.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your CSV import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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